ANCHAYFOOD PRIVACY POLICY

Last Updated: February 2025

AnChayFood ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information¹ when you use our website, mobile application, and other online services (collectively, the "Services").

1. Information We Collect:

We may collect the following types of information:²

• Personal Information You Provide:
  • Name, email address, phone number, delivery address.
  • Payment account information (if applicable).
  • Information you provide when you contact us (e.g., feedback, support requests).
  • Information you provide when creating an account or placing an order.
• Automatically Collected Information:
  • IP address, browser type, operating system.
  • Information about how you use the Services (e.g., pages you visit, time spent).
  • Cookies and similar tracking technologies.
  • Location information (when you allow it).
• Information from Third Parties:
  • Information from social media platforms (if you log in with a social media account).
  • Information from payment partners.

2. How We Use Your Information:

We use your information for the following purposes:

• To provide and maintain the Services.
• To process orders and payments.
• To communicate with you about orders, promotions, and other information.
• To improve the Services and develop new features.
• To analyze trends and statistics.
• To detect and prevent fraud.
• To comply with legal obligations.
• To send advertising and promotional information (with customer consent).

3. Sharing Your Information:

We may share your information with:

• Third-party service providers (e.g., delivery partners, payment processors).
• Law enforcement agencies (when required).
• Other third parties (with your consent).
• Advertising and marketing partners.

4. Securing Your Information:

We implement reasonable security measures to protect your personal information from unauthorized access, use,³ or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure.⁴

5. Your Rights:

You have the right to:

• Access and update your personal information.
• Request deletion of your personal information.
• Opt out of receiving⁵ advertising information.
• Withdraw your consent (if applicable).

6. Cookies and Other Tracking Technologies:

We use cookies and other tracking technologies to collect information about how you use the Services. You can control the use of cookies⁶ through your browser settings.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any⁷ changes by posting the new Privacy Policy on our website.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:⁸

• Email: [email protected]
• Phone: 0909090909
• Address: 72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City.

Note:

• You should add information about compliance with Vietnam's Law on Cybersecurity (if applicable).
• If you collect sensitive information (e.g., health information), you need explicit user consent.
• If you collect children's information, parental consent is required.
• Terms for cross-border data transfer are necessary if applicable.
• Please ensure you consult with a legal professional to ensure your Privacy Policy complies with all applicable laws and regulations.